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First class care – we’re reliably dependable
Our focus on our customers doesn’t end when their order has been received and paid for. The value we place on our customers is reflected in our highly praised after care service.
Common tasks
The answers to all of our most commonly asked questions can be found on our FAQs page.
However, below are the very most frequently asked questions.
Our most frequently asked questions
All products in our catalogue and website include VAT.
Yes, we have a showroom at our head office in Tockwith which we use for training our ASM’s and our internal sales staff.
There is no charge and no minimum order value when you order with Q4 when delivering to your main account address. Delivery direct to site is an additional £20 excluding VAT.
Our delivery service includes a daily service to most of England. with other postcodes covered 2/3 times per week. Please call the office for further details – 0845 500 40 10.
All technical information is readily available via our mobile and desktop app. Or alternatively if you phone our sales office on 0845 500 40 10 they will be more than happy to assist.
Details on our returns policy can be found here.
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